Panelist deactivation

Procedure

As soon as you receive an opt-out request from a panelist, you have to use the "Anonymize & Deactivate" feature on WPSS. Here is how it works:

1. Go to a panelist's page and click on . A confirmation screen showing the edited values will appear.
2. Once confirmed, the procedure will overwrite the following fields:

Field	New value
Email	panelist-[country_code]-[ess_id]@opinionsurvey.org
Phone	Empty
First name	Empty
Last name	Empty
Address property name	Empty
Address number	Empty
Address	Empty
Address 2	Empty
City	Empty
County	Empty
Postcode	Empty
Language	Empty
Sex	9
Day of birth	99
Month of birth	99
Year of birth	9999
Education year	99
Internet use	9

Attention

1. This contact data change is permanent and cannot be reverted.
2. The panelist will not be able to log in to the panelist portal anymore.

Info

When a panelist is deactivated, Is opt out and Delete contact data boxes will be automatically checked. Most of the panelist information will also become read-only, but the following fields can still be edited:

• Opt out date
• Opt out reason
• Delete survey data

You can retrieve the deactivation date at the top of the panelist's page:

Reports

To facilitate weekly reporting of deactivated panelists to the project DPO, Sample Managers can export their sample as a CSV file containing all necessary information.

From the panelists view, click on "Export" > "With custom fields".

You can now select which fields you want to export, for example:

• ESS ID
• Is opt out
• Opt out date
• Opt out reason
• Delete contact data
• Delete survey data
• Anonymized since
• False email

Filtering this CSV on anonymization dates will help create report files.