In brief: study coordinator

Study coordinators are part of the central study team (often referred to as “headquarters” and abreviated as HQ), and are responsible for a range of survey and sample management tasks detailed. Study coordinators are not able to access panel members’ contact details. As part of the initial setup of the application, a set of study coordinator user accounts are created by the development team. From then on, study coordinator is autonomous to take control of the application by performing the following tasks:

Seeding a study

• creating sample manager accounts,
• creating national samples,
• assigning national coordinators to samples,

Managing questionnaire, messages and their translations

• viewing the list of all surveys available on the survey platform, including hints on translation progress,
• viewing the list of contact messages (emails and short text messages) drafted on the survey platform, including hints of translation progress.

Managing fieldwork

• publishing surveys to samples. Publication is a prerogative of study coordinators users, even for national waves. Samples are the smallest units to which a survey can be published.
• triggering sending of email/text messages to a selection of samples. Recipients cand be limited based on survey completion status (e.g. reminders).
• following survey completion indicators during fieldwork.

Other operations

• importing additional sample variables in pre-defined slots (numeric and text values are provisioned).
• viewing and exporting a subset of panelist data fields (data fields viewable/exportable by study coordinators are part of the sample CSV format specification)